Help & Info

Questions & Answers

About Sex Dolls

WHAT DOES IT FEEL LIKE TO HAVE SEX WITH A SEX DOLL?

WHAT DOES THE VAGINA LOOK + FEEL LIKE ON MY SEX DOLL?

WHAT IS THE STANDING FOOT OPTION FOR SEX DOLLS?

TPE VS SILICONE

WHAT IS THE BEST WAY TO STORE + HANDLE MY SEX DOLL?

CAN I USE MY SEX DOLL STRAIGHT AWAY?

HOW CAN I MAKE MY DOLL LOOK MORE LIKE HER PHOTOSHOOT?

WILL I GET THE SAME QUALITY DOLL AS SHOWN IN THE PHOTOS?

HOW DO I LOOK AFTER HER SKELETON - CAN SHE BREAK?

THE GREAT UNBOXING - HOW DO I UNPACK MY SEX DOLL?

HOW LONG WILL A SEX DOLL LAST?

Cleaning & Repairs

CLEANING KIT ESSENTIALS - WHAT DO I NEED TO CLEAN MY SEX DOLL?

HOW OFTEN SHOULD I CLEAN MY SEX DOLL?

HOW DO I CLEAN MY SEX DOLL?

HOW TO CLEAN MY SEX DOLL'S VAGINA / ANUS & MOUTH?

HOW TO CLEAN MY SEX DOLLS FACE?

HOW DO I WASH MY SEX DOLLS WIG?

HOW DO I DRY MY SEX DOLL AFTER CLEANING?

I HAVE DAMAGED MY DOLL - WHAT SHOULD I DO?

HOW DO I AVOID MAKING A "MESS" ON MY DOLL?

HOW DO I REPLACE A FINGERNAIL OR TOENAIL?

HOW DO I RE-ATTACH LOOSE EYELASHES?

HOW DO I REMOVE CREASES FROM MY SEX DOLL?

HOW TO REMOVE STAINS FROM MY SEX DOLL?

HOW DO I CHANGE THE EYES ON MY SEX DOLL?

Cancellations & Returns

CAN I RETURN MY SEX DOLL IF THERE'S SOMETHING WRONG WITH IT?

CAN I CANCEL MY SEX DOLL ORDER IF I CHANGE MY MIND?

Money Back Guarantee

WHAT IS THE MONEY BACK GUARANTEE?

WHAT EXACTLY DO YOU GUARANTEE?

I WANT TO CLAIM MY MONEY BACK GUARANTEE, WHAT SHOULD I DO?

HOW DOES THE GUARANTEE WORK?

I HAVE USED MY DOLL - AM I STILL COVERED?

WHAT IS NOT COVERED BY THE GUARANTEE?

About Order

HOW DO I ORDER?

WHAT HAPPENS AFTER I ORDER?

HOW DO I CONTACT YOU ABOUT CHANGES TO MY ORDER?

I CAN'T FIND MY ORDER

CAN I MAKE A NEW ORDER WHEN I ALREADY HAVE ONE IN PROGRESS?

ORDER TIMELINE ESTIMATES

HAVING PROBLEMS AT CHECKOUT?

About Payment

WHAT PAYMENT OPTIONS DO YOU OFFER?

DO YOU REALLY OFFER A 100% MONEY BACK GUARANTEE?

ARE YOUR PAYMENTS SECURE OVER THE INTERNET?

WHAT DO YOU GUARANTEE?

About Privacy

HOW DO YOU PROTECT MY PRIVACY?

DO YOUR EMAILS SHOW UP AS SEX DOLLS FAIRYLAND?

About Shipping

HOW MUCH DOES SHIPPING COST- IS IT REALLY FREE?

WILL THERE BE ANY CUSTOM DUTIES OR IMPORT TAX TO PAY?

DO YOU SHIP DIRECTLY TO ME FROM THE WORKSHOP?

HOW LONG WILL IT TAKE TO GET MY SEX DOLL?

WHAT DOES THE PACKAGE LOOK LIKE? IS IT DISCREET?

IF I NEED TO CHANGE MY DELIVERY TIME, WHAT DO I DO?

HOW HEAVY WILL MY SEX DOLL BE IN THE BOX - WILL I NEED HELP?

CAN YOU DELIVER TO A P.O. BOX OR "HOLD MY PACKAGE" FOR COLLECTION?

CAN I CHOOSE WHEN MY DOLL IS DELIVERED?